CONTACT US

We appreciate hearing from you.  Please feel free to contact us with any questions or comments.

WRITTEN COMMUNICATION:

Germantown Trust & Savings Bank
P.O. Box 246
601 Main Street
Germantown, IL 62245

TELEPHONE:

To speak with a representative from Germantown Trust & Savings Bank, please call (618) 523-4202, Monday through Thursday, 8:00 A.M. – 5:00 P.M., Friday 8:00 A.M. – 6:00 P.M., Saturday 8:00 A.M. – 12:00 P.M.

E-MAIL:

We understand that e-mail is a simple and cost effective method of communication, however items such as requests and inquiries needing immediate attention should not be sent via e-mail.  Because an e-mail message that you send may not be immediately reviewed by a bank representative, you must contact the bank by telephone or in person for items needing immediate attention. 

Sensitive personal and account information like Account numbers, Social Security numbers, Passwords, or PIN numbers should not be sent by e-mail.  Messages sent via your personal e-mail outside of Germantown Trust & Savings Bank Internet Banking service may be intercepted by third parties and is not protected by Germantown Trust & Savings Bank. 

Specific customer service inquiries containing confidential information should be directed through Germantown Trust & Savings Bank Internet Banking service.

Non-confidential electronic mail can be e-mailed to:  customer@gtsb.com.