Mobile Remote Deposit FAQ
Our Mobile Banking App Has Been Updated Enjoy improved features, enhanced security, and a better banking experience right from your phone. If you haven’t updated your app yet, visit your app store and download the latest version today. Click HERE for our Mobile App FAQ or Click HERE for our Mobile Remote Deposit FAQ
ATM FAQ
What ATM’s can I use without getting charged the foreign ATM fee? We have ATM’s at all four of our bank locations as well as in our Kiosks located at 4th & Walnut in Breese and State Route 161 next to Casey’s in Albers. Bartelso’s is located on the North side of the building.Germantown’s is […]
General FAQ
I have my accounts at Bartelso, can I make deposits, payments, and withdrawals at other facilities (Germantown, Beckemeyer, or Breese)? YES! It does not matter where you opened your accounts or where you “normally” do business; you can make deposits, payments, and withdrawals at any of our four facilities. Please be patient when using a […]
Internet Banking FAQ
How often are my accounts updated on the Internet Banking site? GTSB is 100% “Real Time” Processing. All over the counter, mobile banking, online banking, debit card, and ATM activity is posted within seconds of happening. Direct deposits, direct debits, and any checks that are clearing from non-local payees for that day will be posted […]
Loans FAQ
How long do you amortize residential real estate loans? Mortgages on residential real estate loans may be amortized in accordance with State law, but not longer than 30 years. Do I need a down payment for a Residential home loan? Yes; the loan-to-value shall not exceed 85% on a variable rate loan, and the loan-to-value […]
Mobile Banking FAQ
How do I get the GTSB Mobile Banking App? Download the mobile banking app to your iPhone or iPad device in two ways. Click on the link below, or navigate to the iTunes or iPhone App Store™. Search for “GTSB” or “Germantown Trust & Savings Bank” and then install. Tap “FREE” to install the app. […]
Online Bill Pay FAQ
What are the benefits of Online Bill Pay? Online Bill Pay is a quick, easy, and convenient way to pay your bills. Online Bill Pay is also cost-effective; it eliminates the expense of checks, envelopes, and stamps. There are different levels of Bill Pay that offer different payment capabilities depending on your individual needs. What […]
ShazamCheck® Card FAQ
How long will it take for my card to come in? Cards are typically ordered on Friday afternoons, if there are enough cards to justify placing an order sooner one will take place on Wednesday afternoons as well, and usually take anywhere from 10 to 14 business days for you to receive them by mail. […]